Services

Everything an internal IT team would do, without the hiring.

Fixed monthly agreements, or project work priced up front. No lock-in beyond the term you agree to.

01

Managed IT services

Your infrastructure monitored and maintained by engineers who know it. One monthly fee covering the day-to-day so your team stops improvising.

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24/7 monitoring and alerting
Unlimited helpdesk for staff
Patching and update management
Asset and licence tracking
Vendor and ISP liaison
Quarterly review and roadmap

02

Cybersecurity & backup

Protection sized to your risk, plus a recovery plan that has been tested rather than assumed.

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Endpoint detection and response
Email filtering and phishing defence
Multi-factor authentication rollout
Encrypted on-site and cloud backup
Disaster recovery testing
Essential Eight gap assessment

03

Solutions provider

Systems chosen for how your business works, not for what happens to be on the shelf.

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Microsoft 365 and Azure
Network design and cabling
Server and storage refresh
VoIP and unified comms
Guest wi-fi and PMS/POS integration
Custom software development

04

Project management

Fit-outs, moves and migrations run to a plan with one point of contact and a date you can hold us to.

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Scoping and fixed quoting
Site fit-out and relocation
Cloud and server migration
Staged cutover planning
Staff onboarding and training
Handover documentation

Common questions

Do we have to move everything to you at once?

No. Most engagements start with an assessment, then we take on the areas causing the most pain first. Co-managed arrangements alongside an internal IT person are common.

How is a managed agreement priced?

Per user or per device, quoted after the assessment so the number reflects what you actually have. Projects are quoted separately and fixed before work starts.

What are your response times?

The helpdesk is staffed 24/7 for critical faults. Response targets are written into your agreement by severity, not left to goodwill.

Do you come on site?

Yes. We have offices in South East Queensland, Sydney's north-west and the Northern Rivers, and travel to sites across those regions.

What happens to our existing IT provider?

We run a structured handover: documentation, credentials, licences and asset lists transferred before anything is switched over.

Not sure which of these you need? That's what the assessment is for.

Book a free IT assessment