Professionalism
A team of IT experts who display the highest level of professionalism as they look after your IT infrastructure.
Grow Your Business with the Greatest Technology
Your trusted managed I.T service provider in Australia
IT support, managed IT services (MSP), IT consulting and cybersecurity for hotels, hospitality, medical centres, accounting and law firms and the building industry — across Byron Bay, Lismore, Ballina, Mullumbimby, the Gold Coast, Brisbane and Sydney.
Our services
We provide comprehensive, reliable, and tailor-fitted IT services and solutions.
Managed IT Services (MSP)
Have your IT infrastructure constantly monitored and maintained by experienced engineers, with a 24/7 helpdesk.
Read moreCybersecurity & Backup
Complete cybersecurity and disaster-recovery services for businesses of all sizes, aligned to the Essential Eight.
Read moreIT Consulting & Solutions
Improve your business process with IT solutions and advice tailored to your specific needs.
Read moreIT Project Management
Guaranteed quality delivery when managing and implementing IT projects.
Read moreCustom Software Development
Web applications that automate the processes that make your business unique.
Read moreWhy Crystal Tec IT?
Comprehensive, reliable, tailor-fitted IT from the industry's experts.
At Crystal Tec, we can provide your business with the latest Information Technology solutions to help your business grow. We are committed to providing you with only the best technology and the right solution so you can achieve your goals and realise your business's full potential.
With our IT Managed Service, you do not have to worry about taking care of your company's IT infrastructure. We have the expertise to handle it for you, so you can focus on what you do best — growing your business.
Experience
Years of solid experience across organisations in many industries.
Proven Solutions
We don't just identify your IT problems; we offer real and sustainable solutions.
Affordability
World-class IT services that suit your organisation's needs and budget.
Who we work with
Driving technology for the success of businesses in leading industries.
Service areas
Local IT support across NSW and Queensland
On-site and remote IT support from our offices in Sydney, the Gold Coast and the Northern Rivers.
Testimonials
What our clients are saying…
Crystal Tec was our pre-opening IT consultants and was fundamental to the establishment of the resort. They have continued to provide IT support services from then on in a professional, personable, and efficient manner.
Crystal Tec manages the design and deployment of all our IT projects, providing round-the-clock IT support for our complex hotel infrastructure. They provide a highly professional and skilled level of support for our hotel needs.
We engaged Crystal Tec to upgrade our IT Systems. They supported us with expert advice and a staged project plan and assisted with the transition with minimal impact on our clients and staff. We could access our files & mission-critical data from day 1.
FAQ
Frequently asked questions
What is a managed IT service provider (MSP)?
An MSP looks after your IT for a predictable monthly fee — monitoring, maintenance, security, backups and helpdesk support — so problems are prevented rather than fixed after they cause downtime.
Which areas does Crystal Tec service?
We support businesses in Byron Bay, Lismore, Ballina, Mullumbimby and the wider Northern Rivers, plus the Gold Coast, Brisbane and Sydney, with remote support available Australia-wide.
Do you provide after-hours support?
Yes. Our helpdesk is available 24/7, including after hours, weekends and public holidays, with engineers on standby for critical issues.
Which industries do you specialise in?
Hotels and hospitality, medical centres, accounting firms, law firms and the building and construction industry.