IT built around hotels & hospitality
Guests expect fast Wi-Fi, smooth check-in and secure payments — every hour of every day. We manage the complex mix of property management systems, point-of-sale, networks, door locks, phones and back-office IT that a hotel depends on, and we coordinate the many vendors involved so your team doesn't have to.
As a managed IT service provider, we combine proactive monitoring, a 24/7 helpdesk, cybersecurity and IT consulting into one predictable service.
Crystal Tec manages the design and deployment of all our IT projects, providing round-the-clock IT support for our complex hotel infrastructure. They provide a highly professional and skilled level of support for our hotel needs.
- Pre-opening IT consultingDesign, procurement and deployment for new hotels and resorts.
- PMS, POS & interfacesSupport for property management, point-of-sale and integrations.
- Guest & staff Wi-FiReliable, segmented networks across rooms, venues and back of house.
- PCI-aware securityNetwork segmentation and controls that protect card payments.
- 24/7 helpdeskRound-the-clock support for front desk and night audit.
- Vendor managementWe liaise with your PMS, telco and system vendors.
