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IT built around hotels & hospitality

Guests expect fast Wi-Fi, smooth check-in and secure payments — every hour of every day. We manage the complex mix of property management systems, point-of-sale, networks, door locks, phones and back-office IT that a hotel depends on, and we coordinate the many vendors involved so your team doesn't have to.

As a managed IT service provider, we combine proactive monitoring, a 24/7 helpdesk, cybersecurity and IT consulting into one predictable service.

Crystal Tec manages the design and deployment of all our IT projects, providing round-the-clock IT support for our complex hotel infrastructure. They provide a highly professional and skilled level of support for our hotel needs.
Brendon DarbeyIT Manager – Brisbane Airport Hotels Group
  • Pre-opening IT consultingDesign, procurement and deployment for new hotels and resorts.
  • PMS, POS & interfacesSupport for property management, point-of-sale and integrations.
  • Guest & staff Wi-FiReliable, segmented networks across rooms, venues and back of house.
  • PCI-aware securityNetwork segmentation and controls that protect card payments.
  • 24/7 helpdeskRound-the-clock support for front desk and night audit.
  • Vendor managementWe liaise with your PMS, telco and system vendors.

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